Agoura Hills, CA & Gaithersburg, MD – Fed Reporter, Inc. and Wave2 have partnered to bring powerful new ATM Locator technology solutions to financial institutions across the United States.
The Wave2 Locator brings all of a bank’s or credit union’s convenient locations together into one cohesive mapping solution inside their web and mobile offerings – branches, ATMs, surcharge-free network ATMs, and retail placements. It delivers a compelling mobile-responsive and ADA accessible user experience without sending customers away to third-party websites and multiple search engines.
To make for an even more powerful marketing and educational solution, the Wave2 Locator also provides easy integrations with branch scheduling systems, Google Local Business data schemas, branch page details, driving directions, street views, and easy integration within any web or mobile platform.
The system makes it easy to manage real-time updating of branch details and hours, scheduled branch-level alerts, bold and visible rich text notes about closures, limited resources, live open/closed indicators, as well as special search capabilities to help find things like interactive teller machines (ITMs), available drive-up tellers, and more.
“We are excited to bring our client institutions exceptional solutions that address the marketing and communication challenges they face every day,” said Phil Templer, President of Fed Reporter. “That is exactly what we have found in Wave2’s cutting edge Branch & ATM Locator solution. It creates an outstanding marketing experience surrounding an institution’s convenient access points, at home, at work, or on the go. On every screen size and device imaginable, customers will have a quick and easy tool to find all the locations and all the latest hours and capabilities, right inside the website and mobile apps.”
Behind the scenes in the Wave2 Admin Portal, it is easy to update location information and to manage every aspect of the Locator user experience. Furthermore, the geographic interest tracking and visualization tools make it easy to really understand the markets, neighborhoods, and specific locations that are most valuable for customers. This behavioral data can help guide decisions about future ATM and ITM placement, changes in branch strategies, and more.
“We are thrilled to partner with Fed Reporter to help their financial institutions market nationwide surcharge-free access, while fostering more effective communications,” said Jason Green, Co-Founder of Wave2. “Wave2 and Fed Reporter share a passion for creating outstanding customer experiences across all digital channels, and for delivering fanatical customer service to our clients. I think that will make for a long-lasting and successful partnership.”
About Fed Reporter
Fed Reporter counts over 5,000 financial institutions among its clients and is the leading provider of regulatory solutions in the U.S. Recognized for outstanding customer support and leading-edge technology, they deliver remarkable value across their product suite. Visit https://www.fedreporter.net for more information.
The Wave2TM Branch & ATM Locator is an interactive location search and mapping tool for use inside the web and mobile offerings of credit unions, community banks, and other financial institutions. It allows users to find all their institution’s own branch and ATM locations, its surcharge-free ATM network locations, and its shared branch locations, all in one locator tool without having to leave the institution’s trusted environment. Visit https://www.wave2locator.com for information and live demos.
When FIS decided to sell their regulatory reporting product suite, they reached out to Fed Reporter as a friendly competitor in the marketplace. Like FIS, Fed Reporter is a provider of regulatory reporting software for the banking industry, including applications for the Call Report and FR Y-9 reports. With Fed Reporter’s acquisition of the FIS products now complete, our companies share the goal of ensuring a seamless transition for current FIS clients, while offering the highest level of service going forward.
Fed Reporter will begin distributing and supporting the FIS products for the June 2023 quarter. For our new FIS clients, here’s what to expect going forward:
Our team will be contacting you prior to the June 2023 reporting period with additional information. In the meantime, if you have any questions or concerns, or we can help you in any way, please don’t hesitate to call or email our customer service department – 888-972-3772 Option 1 or email@example.com.
Fed Reporter sent a Welcome email to all FIS clients from The Fed Reporter Team <firstname.lastname@example.org> on 4/17/23. If you didn't receive the email, you can see the contents by clicking here.
No. While we anticipate migrating our new clients to Fed Reporter’s product suite in the future, no date has been established for the commencement of this process. Fed Reporter will contact you well in advance if any products are scheduled for migration.
We plan on allowing for an upgrade path from the FIS products very soon. Send an email to email@example.com with your request and we'll put you on the list of early adopters.
FIS has provided their current contact information for their regulatory clients. To update your contact information, please email firstname.lastname@example.org