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News

Welcome FIS Customers

When FIS decided to sell their regulatory reporting product suite, they reached out to Fed Reporter as a friendly competitor in the marketplace. Like FIS, Fed Reporter is a provider of regulatory reporting software for the banking industry, including applications for the Call Report and FR Y-9 reports. With Fed Reporter’s acquisition of the FIS products now complete, our companies share the goal of ensuring a seamless transition for current FIS clients, while offering the highest level of service going forward.

Fed Reporter will begin distributing and supporting the FIS products for the June 2023 quarter. For our new FIS clients, here’s what to expect going forward:

  • FIS will provide updates and support for the March 2023 reporting period.
  • For June 2023 and subsequent quarters, you will receive updates and support for the FIS products from Fed Reporter.
  • For products released quarterly (that is, CallReporter Premier, Y9Reporter Premier, etc.), you will continue to receive and use the FIS products you are using now. While we anticipate migrating our new clients to Fed Reporter’s product suite in the future, no date has been established for the commencement of this process.
  • Summary of Deposits users will receive Fed Reporter's SmartSOD system to file the June 2023 annual survey.
  • All current FIS regulatory reporting contracts and pricing will be honored by Fed Reporter.

Our team will be contacting you prior to the June 2023 reporting period with additional information. In the meantime, if you have any questions or concerns, or we can help you in any way, please don’t hesitate to call or email our customer service department – 888-972-3772 Option 1 or support@fedreporter.net.

Fed Reporter sent a Welcome email to all FIS clients from The Fed Reporter Team <info+fedreporter.net@ccsend.com> on 4/17/23. If you didn't receive the email, you can see the contents by clicking here.

New Client FAQs

Do I have to use Fed Reporter’s products?

No. While we anticipate migrating our new clients to Fed Reporter’s product suite in the future, no date has been established for the commencement of this process. Fed Reporter will contact you well in advance if any products are scheduled for migration.

Can I upgrade to Fed Reporter's products right now?

We plan on allowing for an upgrade path from the FIS products very soon. Send an email to support@fedreporter.net with your request and we'll put you on the list of early adopters.

How do I update my contact information?

FIS has provided their current contact information for their regulatory clients. To update your contact information, please email clientservices@fedreporter.net